Training & Development Specialist – Evansville, IN

Department: Retail

Job Status: Exempt, Full-time

Location: Evansville, IN

Amount of Travel Required: Between Locations

Positions Supervised: None

Job Summary:

The Training & Development Specialist will design and deliver process and procedural based curriculum using audience appropriate learning principles and training models. Will be responsible to analyze, design, develop, implement, and evaluate all Bank learning activities.

Essential Job Functions include, but are not limited to:

  • Develop training ideas and concepts through user interfaces, graphics, illustrations, animations and/or simulates for e-learning and classroom presentations for all levels of staff.
  • Creatively deliver training using audience appropriate learning and delivery methods to internal & external audiences, according to project timelines, desired performance outcomes and learner needs.
  • Continually monitor instructional delivery best practices and learner assessments, adjusts techniques, and recommend changes when appropriate.
  • Develop training plans, agendas, and programs.
  • Create and update procedures to ensure current information is available to associates.
  • Select appropriate evaluation methods to measure progress and job competency for any given training session.
  • Conduct, analyze, and implement lessons learned, measure effectiveness of learning solutions, and ensure continuous improvement activities are meeting learner needs and desired performance outcomes.
  • Participate on projects with cross-functional teams.
  • Continuously partner with subject matter experts and content owners to ensure training programs meet business needs.
  • Keep current by continuously researching industry trends and best practices using that knowledge to enhance learning experiences.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. In accordance with the Americans with Disabilities Act, Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Skills and Abilities Required to Perform Essential Job Functions:

  • Advanced organization and time management skills
  • Professional written and verbal communication skills.
  • Excellent organizational and leadership skills with a problem-solving ability
  • Advanced interpersonal and customer service skills.
  • Excellent presentation/facilitation skills.
  • Ability to learn and use new systems quickly (including, but not limited to industry/company applications, InDesign, SnagIt, and Microsoft Office Suite).
  • Experience with Learning Management Systems.
  • Strong work ethic, flexibility, positive attitude, and the ability to maintain confidential information and the trust of others.
  • High degree of initiative with ability to work independently and effectively to meet the organization’s needs.
  • Schedule flexibility.

Education, Experience and Qualifications:

  • ‪Bachelor’s Degree in education, adult learning, or related field required; will consider 8+ years of direct trainer experience in lieu of a degree.
  • 2 to 3 years of training experience in a financial environment is preferred.
  • Experience with Fiserv is preferred.

Physical Requirements of Essential Job Functions:

The associate is frequently required to sit and/or stand, communicate, reach, and manipulate objects, tools or controls that are typical or an office/bank environment. Lifting items weighting up to 10 pounds on a consistent basis. Manual dexterity and coordination are required over 80% of the work period while operating equipment such as computers, phones, calculators, etc.

Working Conditions:

  • Typical office environment.
  • Extended viewing of computer screens.
  • Periodic travel between locations is required.
  • Monday – Friday, 8a-5p. Evening and weekend work may be required as job duties demand.

Typical office working conditions. Indoor and environmentally controlled. The noise level is typical of most office environments.

The above statements are intended to describe the general nature and level of work performed by associates assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the associate classified as such. Duties and responsibilities may be added or changed as deemed appropriate by management at any time therefore, they could differ from those outlined above.

United Fidelity Bank is proud to be an Equal Opportunity/Affirmative Action employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

Please note: UFB does not accept resumes from independent recruiters or external staffing agencies for any of our openings unless we have an agreement in place, signed by the VP of Human Resources.