If you've lost personal information or identification, or if it has been stolen from you, take the following steps quickly and keep a record with the details of your conversations and copies of all correspondence.  your information or feel as though you have become a victim of identity theft there are several measures you can take to restore your information and regain lost finances. It is important that you act quickly as soon as your suspect your information as been stolen.

1. Place a fraud alert on your credit reports.

Review your credit reports by contacting one of the consumer reporting companies:

Equifax: 1-800-525-6285;  www.equifax.com; P.O. Box 740241, Atlanta, GA 30374- 0241

Experian: 1-888-397-3742;  www.experian.com; P.O. Box 9532, Allen, TX 75013

TransUnion: 1-800-680-7289; www.transunion.com; Fraud Victim Assistance Division, P.O. Box 6790, Fullerton, CA 92834-6790

2. Close your accounts. 

Close the accounts that you believe have been tampered with or opened fraudulently and be sure to contact the agency that issued your driver’s license.  Ask the agency to flag your file so that no one else can get a license or any other identification document from them in your name. If you are struggling with the removal of unauthorized charges from your accounts contact the Consumer and Government Affairs Bureau.

3. Notify United Bank.

If you believe one of your United Bank accounts has been violated, contact United Bank at 424-0921.  We will assist you in closing the account and opening a new one.

4. File a police report.

File a report with your local police or the police in the community where the identity theft took place.

5. File a complaint with the Federal Trade Commission.

To file a complaint visit www.ftc.gov or call toll-free, 1-877-FTC-HELP (1-877-382-4357).  For more tips, view the FTC site www.ftc.gov/idtheft.

6. Mail/Telephone Fraud

If you suspect the information was taken through the mail, notify your local postal inspector.
Contact your phone company if unauthorized charges have been made
 

The following information and resources are provided without any endorsement or recommendation. It is the sole responsibility of individuals, business owners and/or managers to choose and deploy the appropriate combination of anti-virus, spyware and/or firewall software best suited to meet their specific needs.

Identity Theft Resources

Federal Trade Commission Identity Theft Page at  www.ftc.gov/idtheft
Identity Theft Page at  www.consumer.gov/idtheft
Identity Theft En Espanol

Anti-Virus Software

AVG Anti-Virus Software from  Grisoft.com
AntiVir Free Anti-Virus Software from  www.free-av.com
MajorGeeks.com List of Anti-Virus Software

Spyware Detection and Removal Software

WinPatrol Free from winpatrol.com
CounterSpy From www.sunbeltsoftware.com
SpywareBlaster From www.javacoolsoftware.com
Spybot - Search & Destroy Free From www.safer-networking.org
Ad-Aware Free Spyware and Ad Detection/Removal Software from lavasoft.de
List of Spyware Software From www.majorgeeks.com

Firewall Software

Kerio Personal Firewall From kerio.com
Outpost Firewall and Outpost Firewall Pro from www.agnitum.com
ZoneAlarm Free Firewall From zonelabs.com
Sygate Personal and Professional Firewall Software from www.sygate.com
IP Cop Free Firewall for Linux
Firewall Software and Tools From www.majorgeeks.com

Better Business Bureau Online Resources

Tri-State Better Business Bureau
1139 Washington Square
Evansville, IN 47715-6810
Phone: (812) 473-0202
Fax: (812) 473-3080
Email info@evansville.bbb.org

 If you have any questions regarding the security of United Bank’s website, please contact the MIS department at (812) 424-0921 or (800) 280-8280.