If Information Is Lost

If you've lost personal information or identification, or if it has been stolen from you, take the following steps quickly and keep a record with the details of your conversations and copies of all correspondence. If you have become a victim of identity theft there are several measures you can take to restore your information and regain lost finances. It is important that you act quickly as soon as you suspect your information as been stolen.

1. Place a fraud alert on your credit reports. Review your credit reports by contacting one of the consumer reporting companies:
Equifax: 1-800-525-6285; www.equifax.com; P.O. Box 740241, Atlanta, GA 30374- 0241
Experian: 1-888-397-3742; www.experian.com; P.O. Box 9532, Allen, TX 75013
TransUnion: 1-800-680-7289; www.transunion.com; Fraud Victim Assistance Division, P.O. Box 6790, Fullerton, CA 92834-6790

2. Close your accounts. Close the accounts that you believe have been tampered with or opened fraudulently and be sure to contact the agency that issued your driver's license. Ask the agency to flag your file so that no one else can get a license or any other identification document from them in your name. If you are struggling with the removal of unauthorized charges from your accounts contact the Consumer and Government Affairs Bureau.

3. Notify United Bank. If you believe one of your United Bank accounts has been violated, contact United Bank at 424-0921. We will assist you in closing the account and opening a new one.

4. File a police report. File a report with your local police or the police in the community where the identity theft took place.

5. File a complaint with the Federal Trade Commission. To file a complaint visit www.ftc.gov or call toll-free, 1-877-FTC-HELP (1-877-382-4357). For more tips, view the FTC site www.ftc.gov/idtheft.

6. Mail/Telephone Fraud If you suspect the information was taken through the mail, notify your local postal inspector. Contact your phone company if unauthorized charges have been made.

The following information and resources are provided without any endorsement or recommendation. It is the sole responsibility of individuals, business owners and/or managers to choose and deploy the appropriate combination of anti-virus, spyware and/or firewall software best suited to meet their specific needs.

Better Business Bureau Online Resources
Tri-State Better Business Bureau
1139 Washington Square
Evansville, IN 47715-6810
Phone: (812) 473-0202
Fax: (812) 473-3080
Email: info@evansville.bbb.org

Anti-Virus Software
AntiVir Free Anti-Virus Software
AVG Anti-Virus Software
Symantec (Norton)
List of Anti-Virus Software

Firewall Software
Outpost Firewall
Symantec Firewall Software
ZoneAlarm Free Firewall
List of Firewall Software and Tools

Free Computer Help
Tech Support Guy

Identity Theft Resources
Federal Trade Commission Identity Theft Page
Identity Theft En Espanol

Spyware Detection and Removal Software
Ad-Aware
CounterSpy
Spybot
SpywareBlaster
WinPatrol Free
List of Spyware Software

Please contact an United Bank Office Manager if you have any questions regarding the security of United Bank’s website.